Ken Neill is my preferred Inspector and always my 1st choice. He is punctual, knowledgeable, responsive, helpful and always delightful to work with. I'll choose him every time when he's available.
Ken did good job with home inspection. He take lot of photos during inspection and allows you to walk along him during inspection. He explain you issue and also do some research and send updates on issue over an email. Inspection report sections are easy to understand. Each issue , condition of appliances is mentioned in detail. Thanks,
Ken is very knowledgeable about homes and how the real estate transaction works. So nice to have him give the information in a way the client can understand and to not scare them unduly. Highly recommend him. He also gives the home buyer books about how to care for their new home, my client found it very useful and was excited to have it!
How many ways can I say it? Ken was thorough, professional, timely, detailed, and helpful. He not only provided all necessary documentation but took the time to call me to see if I had any questions about the report. I loved how he also offered websites that would provide additional information on things that he encountered in the home. I would highly recommend him to anyone that was seeking an inspection prior to purchasing or selling. There will no rock left unturned, literally! Thanks Ken!
I found Kenn Neill by using the Thumbtack website. There were several reviews listed that touted his expertise and professionalism. My builder had a very detailed home access agreement for their buyers that required certain documentation to be presented within a certain timeframe. Kenn responded with that information within the first 24 hours. We were able to establish the first appointment followed up by rescheduling several times; no fault of his. However, it revealed to me how flexible he was in working with us and our builder. He was there already looking at my property before the appointed time.He went through the home and asked about the floor plan. He allowed me to follow him around and called my attention to any area he thought would be important for me to view. He analyzed the home’s strengths and weaknesses, explaining them to me. He even asked about ingress/egress entrances for my disabled mother. That was definitely not in his purview. This was a pre-drywall inspection, money well spent. I will definitely be calling him back when we close.